Shipping policy

At PupSup, we want your order to reach you as smoothly as possible. All orders are processed within 1-2 business days of purchase, and once shipped, standard delivery typically takes kauancoelho.us@gmail.com depending on your location. Because we work with trusted fulfillment partners to bring you quality products at fair prices, some orders may take a bit longer to arrive, and we ask for your patience during peak periods or high-demand sales. Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey every step of the way. If your package hasn't arrived within the expected timeframe, please reach out to us at kauancoelho.us@gmail.com and we'll help track it down. We currently ship to United States, Canada, United Kingdom, and any applicable customs fees or import duties are the responsibility of the customer.